Eating out. Customer service. Tipping your server.

I have thoughts about this unruly place we all know as restaurants. Eating out is something we all have done over a hundred dozens times in our lives. Even children master the art of eating out by the time they are in grade school. Well, for the most part. There is an entire behavior that people assume the moment they step inside a restaurant. Thy are either 'customer' or 'customer service personnel'. They are either the salesmen or the paying patron. The demanding or the providing. The hungry lunch hour breaker or the milli-tasking sweaty server. You see, the very first thing I noticed about working in a restaurant, is that you obviously need to understand the flow of the 'turn': greeting table, drinks/ apps, get orders, bring check, and all the million tiny little things in between, but mostly, I noticed that people act friggin ridiculous when they go out to eat! I get it, they are paying customers, they're hungry, which mostly just means cranky, they might be on their lunch break, there are kids screaming and being impatient... but stop being ridiculous and look around you. Just Look around. How full is the restaurant? And how many tables does your server have? And how many people are working? The chances of you having a nice time and getting everything you wanted how you wanted it, are much much better if you act polite and like a decent person. If you have limited time to eat and you go to a slammed busy restaurant to eat, GO SOMEWHERE ELSE!! I could not stress that more. If the place is not slammed, feel free, but there is something called order. And the order in which people come in and sit down is the same order by which their food is made. That is just how it goes, there is no way around this because people get upset when other tables come after them, eat, and leave before them... There is order, no exceptions! Lunch breakers get rediculous about needing to order because they are on their break but I just dont care. Go eat at a fat food place then... Or pack a lunch! The person taking your order is not the person you should be rude to when it comes eating out! This person, trust me, wants you to have exactly what you want. Their job is that. As simple as it seems, your server does not want anything to go wrong, take long, taste bad or dissatisfy you at all by any means. Servers' jobs require that they are accommodating, sincere, knowledgeable, witty and tolerant. They are tried for these characteristics every shift they work. Something is bound to go wrong sooner or later and it is the servers job to seek out a solution to that problem, without letting the customer leave unhappy. This is very important because, umm, they work for TIPS! An acronym that once meant: To Insure Proper Service. If you are rude to your server, you should technically tip more because all you wanted was food or drink (frugal things really), and all your server did was provide that for you, and all you did was be rude and tip bad which ultimately makes you kind of a shit person. Honesty. If you have kids and leave a huge mess and tip low, it does not make it better to say "oh I'm so sorry about the mess" on your way out. You are leaving more work for the staff to clean. They want to reseat the table and by tipping low, you are giving the person who is cleaning up after your kids, less money because a percentage of server's tips go straight to the staff that assists them. If you are part of a large party and there is gratuity added to your bill. Look at the percentage! Most of the time, gratuity is approximately 18% which is still not the standard by which the server usually aims to get. Most servers want 20% tips because they consider their service worth that much. Service that is blatantly bad, slow, rude, deserves less but servers who are trying their best and do an honest good job do deserve 20%! Do not hold it against your server if they can't sit around and shoot the shit with you. They are busy and needing to get onto the next task. After all, this way, you too get the items you are ultimately there to have. If you go out just to socialize with the wait staff, get a life! Servers have to deal with stuck up, pompous, cranky, cheap, rude A holes all the time. The nicest thing you could do for your server, just as a simple act of kindness, is to be polite to them, and finally, tip 20%. They are under-appreciated. They have to tip out their staff too so by short-changing them, you are short-changing everyone in the establishment: chefs, hosts, kitchen staff, everyone. What is $2.00 to you if it's the difference between an 18% or a 20% tip? It means everything to your server! If your bill was $30, leave $6. If it was $35, leave $7. If it was $40, leave $8... You see the pattern? $50, leave $10! It really makes a difference and you are remembered next time. Next time, your server may just anticipate your needs and have things made exactly how you like them because last time you came in, you were nice and left a twenty percent tip! Gist, be nice and leave proper tips! It's just food and drink so don't get your panties in a bunch, if you don't like it don't go back, and don't blame your server for things out of their control by leaving crappy tips because they tip out the same percentage to their staff.. so ultimately you are screwing over everyone who had a part in your meal, not just the server that you decided to hate.
It really irks me when I go above and beyond to be sweet and accommodating to people with outrageous requests, only to be treated terrible and left a shit tip. What else could I have done? Is there any way to please this person? If I know you and brought you something on the house and you left a 18% tip, you most likely will not get that treatment again! If I am kind enough to treat you to dessert for your bday even if it's not your real bday and u left a shot tip, sit n spin! I hook you up, you hook me up! Otherwise stay home and cook!